Last Updated: May 20, 2026
Delivery Information
At Novuko, we are committed to ensuring your orders reach you safely and efficiently. This comprehensive guide outlines our shipping procedures, timelines, and everything you need to know about receiving your purchase.
Service Area
Our shipping services cover all locations within the United States.
Order Processing & Delivery Schedule
Daily Cutoff
Orders must be placed by 5:00 PM Pacific Standard Time, Monday through Friday. Any orders received after this time will begin processing on the following business day.
Preparation Period
1-2 business days (Monday through Friday)
During this phase, we carefully prepare your items and transfer them to our shipping partners for delivery.
Transportation Duration
6-8 business days (Monday through Friday)
Complete Delivery Window
7-10 business days total
Please note that delivery timeframes are approximations and may vary due to carrier scheduling, holiday periods, weather events, or other circumstances outside our direct control.
Shipping Partners
We collaborate with established shipping companies to guarantee secure delivery:
- USPS
- UPS
- FedEx
The specific carrier assigned to your order depends on your location and package specifications.
Shipping Costs
Complimentary Standard Delivery
Every order within the United States qualifies for free shipping with no minimum purchase requirement.
Package Monitoring
After your order is dispatched, you will receive an email confirmation containing your tracking information. You can check your shipment status anytime through our Order Tracking system.
Delivery Issues
Should your shipment experience delays, arrive with damage, or fail to reach you, please reach out to our support team immediately. We will collaborate with the shipping carrier to address any problems and find a swift resolution.
Additional Resources
For more information, please review our FAQ section or reach out to our customer service team directly.
You may also want to review our Refund Policy and Terms of Service for complete information about your purchase.
Contact Us
Email: info@novuko.com
Phone: +1 239-205-9403
Address: 419 NW 6th St, Miami, Florida 33136, United States
Hours: Monday to Friday: 9:00 AM – 5:00 PM
Response Time: 1-2 business days