Shipping policy

Last Updated: May 25, 2026

At Novuko, we're dedicated to delivering an outstanding customer experience through transparent and reliable shipping practices. Every order placed within the United States ships completely free of charge.

Shipping Coverage

Our shipping services extend to all addresses throughout the United States, ensuring nationwide delivery for our customers.

Free Shipping Benefits

All customers enjoy complimentary shipping on every order, regardless of purchase amount. There are no minimum order requirements or hidden fees for deliveries within the United States.

Processing and Delivery Timeline

Below are the estimated timeframes for processing and delivering orders.

Order Cutoff Time
5:00 PM (EST), Monday through Friday.
Orders placed after the cutoff time will be processed on the next business day, which may extend the delivery estimate by one additional day.

Processing Time
1–2 business days (Monday through Friday).
Once processing is complete, the order will be prepared and shipped through one of our shipping partners.

Transit Time
6–8 business days (Monday through Friday).

Estimated Delivery Time
Most orders arrive within 7–10 business days from the time the order is placed.

Please note that these delivery estimates may occasionally vary due to circumstances outside our control, such as carrier delays or weather conditions.

Trusted Shipping Partners

We collaborate with industry-leading carriers to ensure reliable delivery across the United States:

• United States Postal Service (USPS)
• FedEx
• UPS

Package Tracking

You'll receive an email notification with tracking details once your order ships. Use this information to monitor your package's progress through our carriers' tracking systems.

Delivery Concerns

Should you encounter shipping delays, missing packages, or other delivery complications, reach out to our support team right away. We're committed to resolving any issues and ensuring your order reaches you successfully.

Policy Updates

Novuko may modify this shipping policy periodically. Updates will appear on this page with a revised date. We recommend checking this policy regularly, as continued website use indicates acceptance of any changes.

Need Assistance?

For additional support, please visit our Terms of Service or reach out to our customer service team using the contact details below.

Contact Information

Store Name: Novuko
Address: 419 NW 6th St, Miami, Florida 33136, United States
Email: info@novuko.com
Phone: +1 239-205-9403

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)

Response Time:
We aim to reply within 1-2 business days.